Obsequentia is an Australian owned quality certifying body that operates in every Australian state and territory. We aim to make the quality certification process as hassle free as possible. Quality Management Systems (QMS) – ISO 9001 is an internationally recognized standard for the quality management of businesses. ISO 9001 is the world’s most recognized business management standard and its core objective is to reduce risk, improve customer satisfaction, motivate staff and promote a culture within the organisation of continual improvement i.e. things are done right the first time! ISO 9001 is very versatile and can be implemented in all industries – from manufacturers and service companies, to local or even global companies.The key principles of ISO 9001 include:
- Customer focus
- Involvement of people
- Process approach
- Systems approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationship.
- staff will work with the client to ensure accurate information is collated for the preparation of a proposal
- the completion of a gap analysis. The gap analysis compares the organisation's level of compliance against ISO 9001
- the certification audit further assesses the level of implementation of ISO 9001. At the successful conclusion of the certification process Obsequentia provides clients with a certificate that endorses the client's QMS.
- surveillance audits are conducted at least once a year to ensure the ongoing maintenance of the QMS.
At the end of any quality certification audit clients are provided with a comprehensive audit report - not just a "tick sheet". This ensures that clients are well informed of all audit outcomes.
Organisations which are already certified to ISO 9001:2008 have three years from publication of ISO9001:2015 to transfer to the new standard. It is a JAS ANZ requirement that all transitions are completed by 15 March 2018 to allow sufficient time to close out findings or address any other issues by 15 September 2018. All new Obsequentia clients are to be certified to ISO 9001:2015.
Obsequentia can transfer a client to ISO9001:2015 during a routine surveillance audit, recertification audit or a special audit. Where transition audits are carried out in conjunction with scheduled surveillance or recertification, additional time is likely to be required to ensure that all activities are covered for the existing and new standards. Any clients that do not transition by the due date will have their certification certificates cancelled.
Transition to ISO 9001:2015
It is recommended that the transition to ISO 9001:2015 involve the following process:
- Given the implementation of ISO9001:2015 take a revised look at the Quality Management System i.e. what can be done better?
- Purchase a copy of ISO9001:2015 and familiarise yourself with the standard
- Attend training so that you understand the requirements of ISO 9001:2015
- Highlight the gaps in your existing QMS and what needs to be done to comply with ISO 9001:2015. This can be completed using the Obsequentia ISO9001:2015 self assessment checklist.
- Make the required changes to the QMS to comply with ISO 9001:2015
- Conduct internal audits to verify the level of compliance against ISO 9001:2015
Changes made to ISO 9001Outlined below is an overview of changes made to the standard:
Clause 4 Context of the organisation The main requirement in this clause is that the organisation establishes, implements, maintains and continually improves the QMS Clause 5 Leadership Clause 5 places requirements on top management to assign QMS relevant responsibilities and authorities, but must maintain accountable for the effectiveness of the QMS. Clause 8 Planning The first part of this clause concerns risk assessment whilst the second part is concerned with risk treatment. The organisation will need to plan actions to address both risks and opportunities. Clause 7 Support There are the requirements for ‘documented information’. This is a new term, which replaces the references in the 2008 standard to ‘documents’ and ‘records’. Clause 8 Operation This clause outlines how the organisation is to meet customer requirements and design products and services. Clause 9 Performance evaluation Internal audits must be conducted at planned intervals with management reviews taking place to review the organisations management system and ensure its continuing suitability, adequacy and effectiveness. Clause 10 Improvement The requirement for continual improvement has been extended to cover the suitability and adequacy of the QMS as well as its effectiveness, but no longer specifies how an organisation achieves this improvement.
Training in ISO 9001:2015
Obsequentia clients have the option to conduct an online training for transition from ISO9001: 2008 to ISO 9001:2015. This training is easy to understand and is targeted for staff with responsibility to convert the QMS from ISO 9001:2008 to ISO 9001:2015
For more informationIf you have any immediate questions relating to certification to ISO 9001:2015 then please do not hesitate to email firstname.lastname@example.org
Environmental Management System Certification ISO 14001 helps organisations identify, prioritise and manage environmental risks as part of everyday business. This environmental standard is very easy to use and can be used by any organisation, irrespective of their size, location or type of industry.
Obsequentia environmental management system certification provides a benchmark for an organisation to measure their environmental performance. The major benefit of environmental certification is that it:
- Reduces costs An organisation is required to continually improve their environmental management system. This improvement is assessed by how the organisation performs against environmental improvement objectives.
- Prevention of pollution ISO 14001 involves the completion of risk assessments which ensures an organisation has mitigation measures in place and has a proactive rather than reactive culture within the organisation
- Competitive advantage Become a supplier of choice and have a competitive advantage over your competitors since your organisation is environmentally certified.
- Manage your reputation ISO 14001 certification can help to reduce risks associated with any cost or damage to your reputation associated with clean-ups or litigation and builds your public image towards clients, regulatory bodies and key stakeholders.
- Compliments existing management standards ISO 14001 compliments ISO 9001 hence, an organisation can have an environmental management system that can work in conjunction with their quality management system.
Transition to ISO 14001:2015
In order to keep a standard current and relevant it is revised every five years. The revised ISO 14001:2015 is designed to respond to the latest trends and ensure it is compatible with other management system standards. The key changes to ISO 14001 relate to:
- Increased prominence of environmental management within the organisation’s strategic planning processes
- Greater focus on leadership
- Addition of proactive initiatives to protect the environment from harm and degradation, such as sustainable resource use and climate change mitigation
- Improving environmental performance added
- Lifecycle thinking when considering environmental aspects
- Addition of a communication strategy
Organisations are granted a three year transition period after the revision has been published to migrate their environmental management system to the new edition of the standard. After this transition, companies that opt for third party certification will have to seek certification to the new version of the standard (ISO 14001:2015).
Safety certificationOccupational Health and Safety Management System Certification (AS/NZS 4801)
AS/NZS 4801 is the best known safety management system standard in both Australia and New Zealand however, another standard developed in the United Kingdom knows as BS 18001 is also used by some organisations. Both standards can be applied to any organisation irrespective of their size.
Safety certification is recognition from an independent third party that your organisation complies with a recognised standard detailing safety management protocols. Certification is also a public demonstration of the organisation’s commitment to reduce and ultimately eliminate workplace injury.Key safety management requirements in both 4801 and 18001 is:
- Ensuring a safe work environment
- Documented safety management policies and procedures
- Record all activities related to safety management and incidents
- Health and overall safety of staff
- Assessments of safety hazards and the implementation of appropriate controls to mitigate these risks
- Consultation and communication with others
- Incident investigation.
- Reduces workplace illness and injury The primary objective of an effective Occupational Health and Safety Management System is to improve OHS systems and processes which in turn reduces OHS incidents.
- Competitive advantage Become a supplier of choice and have a competitive advantage over your competitors since your organisation is safety certified. Improve your chances of acquiring tenders.
- Manage your reputation Safety certification can help to reduce risks associated with any cost or damage to your reputation associated with a workplace injury. Safety certification is a public demonstration of the organisation’s commitment to reduce and ultimately eliminate workplace injury. Safety certification can also result in reduced insurance premiums.
- Compliments existing management standards The safety standards complement ISO 9001 hence, an organisation can have a safety management system that can work in conjunction with their quality and environmental management system. This ultimately makes it easier to develop an integrated management system that combines quality, safety and environmental management systems.