Tag Archives: quality management system certification

HOW QUALITY MANAGEMENT SYSTEM (QMS) CERTIFICATION CAN ENHANCE CUSTOMER SATISFACTION

INTRODUCTION A key strategic advantage of quality management system (QMS) certification is that it can increase customer satisfaction. Customer satisfaction includes product or service quality, customer service that is consistent and on time, effective communication, competitive price and value for … Continue reading

Posted in General | Tagged , , , , | Comments Off on HOW QUALITY MANAGEMENT SYSTEM (QMS) CERTIFICATION CAN ENHANCE CUSTOMER SATISFACTION